FAQs

Q?

Can the monitoring unit be used on buses and trucks or only mining equipment?

A.

The Vehicle Monitoring, Tracking, Standard report, Exception report and Maintenance planning unit is a basic telematics unit housed in an IP66 rated Impact Resistant Housing.  Onboard Heartbeat LED’s show functional as well as health status at a glance.  The monitoring unit is designed to be used on any vehicle that has an on board diagnostics system.  The unit can be used on Buses, Trucks, Yellow Mining Equipment from ADTs to Drill Riggs.

Q?

What happens if the vehicle is switched off?

A.

The unit has a battery back up that keeps allows us to keep constant communication with the vehicle.  If the back up battery should run flat due to the vehicle being switched off for a long period of time then the unit will switch to engine power as son as the vehicle is started and the battery will recharge.

Q?

What is the typical information you monitor in your standard report?

A.

The Standard Reports include monitoring parameters such as:

  • Engine parameters including RPMs and oil pressure
  • Cooling Systems
  • Fuel temperature
  • Manifold temperature
  • Battery
  • Fuel consumption
  • Utilization hours
  • Maintenance schedule
  • GPS Location
  • Transmission hours
  • Idling hours

Q?

What information is typically requested in the exception report?

A.

Our client determine what information they require.  We provide you with the information you require to better manage your team.  Exception reports would include:

  • when a vehicles goes over a predetermined speed
  • excessive engine temperature
  • if fuel is replaced under suspicious circumastances
  • if the vehicle leaves the grid area
  • if the vehicle idles for an extended period of time

Once you receive the notification or report you can log onto our online platform and check the vehicles location and all the relevant data you require.  An example is if the vehicle idles for a long time in one place it is very possibly at a stop and go or in a que at the mine.  Knowing this allows you to better manage the situation in real time.

Q?

What is so special about the prop shaft maintenance option?

A.

We monitor and record transmission hours.  All OEM's insist you do regular maintenance to the prof shafts on a vehicle. We have received the recommended hourly maintenance criteria from all the major OEM's.  We set the software to warn us when a vehicle is nearing the maintenance schedule. We then make contact with  our client and advise them that the prof shafts need to be swapped out.  We make and appointment ahead of time and delivery a set of refurbished prop shafts for the vehicle at a convenient time for our client so they can plan the swap out.  We charge a predetermined flat rate for the refurbished prop shafts so you do not have to wait for us to take your props shafts away and prepare a quotation for you before we fix them.

Q?

Where do I find pricing for the maintenance option?

A.

You simply visit the store on this website, chose the vehicle you wish to order a new set of prop shafts for and we contact you to arrange the delivery at a time and date that is suitable to you.  All the prop shafts have been set as a kit for each make of vehicle.  No need to wait for a call back or a quote.

Q?

Can I purchase the monitoring system and not use the maintenance option?

A.

Yes you are more than welcome to purchase the vehicle monitoring unit and not take up the maintenance option.